🔒 Privacy Policy – ClosePath

Last updated: February 2025

ClosePath ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the ClosePath website and application (the "Service").

1. Information We Collect

ClosePath is designed with privacy in mind.

a. Account Information

When you create an account, we may collect basic information such as:

  • Name
  • Email address
  • Authentication details (via our identity provider)

b. Usage Information

We may collect limited, anonymised usage data to help us improve the Service, such as:

  • Feature usage
  • App performance metrics
  • Error logs

c. Conversation Data

ClosePath does not store, retain, or review your sales conversations or call content. Any audio processing or analysis occurs transiently and is not persisted after processing.

2. How We Use Information

We use collected information to:

  • Provide and operate the Service
  • Authenticate users
  • Improve product performance and user experience
  • Communicate service updates or important notices

We do not sell your data.

3. Data Storage and Security

We implement reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

ClosePath may rely on trusted third-party services for:

  • Hosting
  • Authentication
  • Analytics
  • AI processing

These providers only receive the minimum information required to perform their services and are contractually obligated to protect your data.

5. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent where applicable

You can contact us at bryant@closepath.tech to exercise these rights.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

7. Contact

If you have questions about this Privacy Policy, contact us at: bryant@closepath.tech